Privacy Policy

Solanic Heroes · Last updated October 15, 2026

Draft for attorney review. This text was prepared as a starting point and is not legal advice. Highlighted [BRACKETED] items must be filled in or decided, and the whole document should be reviewed by a lawyer before the game opens to the public.

This Privacy Policy explains what information [COMPANY LEGAL NAME] ("we", "us") collects when you play Solanic Heroes (the "Game"), how we use it, and the choices you have. It applies together with our Terms of Service.

1. What we collect

Your wallet address. When you sign in we receive your public Solana wallet address and a signature of a sign-in message. We never receive your private keys or seed phrase, and signing in does not give us access to your funds. We do not ask for your name or email address.
Game data. Your character name and appearance, level, items, gold, location, progress, quests, home, guild, PvP status and death points, and the history of your saved character (we keep your last 20 saves).
Chat and reports. Messages you send in world, local and guild chat, and reports you send about other players.
Live play data. Your position, map and appearance are sent to our servers several times a second so other players can see you, and anonymous visitors may appear as "Traveller."
Technical data. Your IP address, browser type, and request logs; security and anti-cheat records such as flagged saves, suspicious movement, login failures, bans, mutes and the reasons for them.
On your device. The Game stores a sign-in session, a backup copy of your character, and game settings in your browser's local storage. It does not use advertising cookies.

[If analytics, a support inbox, or any form is added, list it here.]

2. How we use it

To run the Game: sign you in, save and load your character, show you to other players, run chat, guilds and PvP.
To keep it safe and fair: detect cheating, fraud and abuse, enforce our rules, and moderate content.
To fix problems and improve the Game, and to respond to your requests.
To comply with the law and protect our rights.

We do not sell your personal information and we do not use it for third-party advertising.

3. What is public

Your character name, level, appearance, equipment, guild, PvP status (flashing, red or black names) and chat messages are visible to other players. Blockchain data is public. Your wallet address and any transactions you make on the Solana network can be seen by anyone, and we cannot hide or delete them. If you tell others your wallet address or character name, they may be able to link the two.

4. Who we share it with

Service providers that host and run the Game for us: [HOSTING PROVIDER], [CDN/DNS PROVIDER], [ERROR OR LOG PROVIDER, IF ANY]. They may process data only to provide services to us.
Wallet services you choose to use (such as your wallet app).
Authorities and others when the law requires, to protect safety or our rights, or in a sale or restructuring of our business.

5. How long we keep it

Character and account data: as long as your account exists.
Saved character history: the last 20 saves.
Chat: [90 days] unless needed for a safety investigation.
Server and security logs: [30 to 90 days]. Records of bans and cheating may be kept longer to stop repeat abuse.
Backups: up to 7 days of daily backups, so deleted data can remain in a backup for up to 7 days.

6. Your choices and rights

You can ask us to give you a copy of the data we hold about you, correct it, or delete your account and character. In the Game you can sign out ("Disconnect wallet") and export your character from Options > Save. To request a copy or deletion, email [PRIVACY EMAIL] from a message that includes your wallet address and your character name; we may ask you to prove you control the wallet by signing a message. We respond within [30] days. We cannot delete information on the blockchain. Deleting your account permanently removes your character and items.

Depending on where you live (for example California, Texas and other U.S. states, or the UK and EU), you may have additional rights, such as to opt out of sale or targeted advertising (we do neither), to appeal a decision, or to complain to your data protection authority. [Attorney to tailor this section.]

7. Children

The Game is not for children under [13]. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact [PRIVACY EMAIL] and we will delete it.

8. Security

We use measures such as encrypted connections, limits on login and request rates, access controls and backups. No system is perfectly secure, so we cannot promise absolute security. Keep your wallet secure; we cannot reverse blockchain transactions.

9. Where your data goes

We operate from the United States, and our service providers may process data in the United States and other countries. By playing you understand your information will be transferred there. [Attorney to add transfer language if the Game is offered to players in the EU or UK.]

10. Changes and contact

We may update this policy and will post the new version with a new "last updated" date, with notice in the Game for material changes. Contact: [COMPANY LEGAL NAME], [MAILING ADDRESS], [PRIVACY EMAIL].